Some of the questions we are asked most often, with straight answers. If you cannot find what you need here, our help page has more.
How do I book a holiday home?
You book through the property’s booking partner, not on this site. Every listing links straight through to the partner that looks after it, so once you have found a home you like, follow the link and complete your booking with them.
Do you take bookings or payments yourselves?
No. Lake District Holiday Homes is a directory, so we do not process bookings, take payments or manage any properties ourselves. Every reservation, payment and confirmation is handled by the booking partner the property is listed with.
Who do I contact about availability, prices or my stay?
The booking partner whose link you followed. Each listing shows which partner it is with, and their team is best placed to help with availability, pricing, facilities, changes and anything to do with your booking. Our help page lists them all.
Are the prices and availability shown here always accurate?
Treat them as a guide. Prices and availability are set by the booking partner and can change at any time, so always confirm the current details on the partner’s own site before you book.
Is the site free to use?
Completely. If you book through one of our links we may earn a small commission from the partner, but it never costs you a penny more than going to the partner directly. Our Affiliate Disclosure explains how that works.
Are all the properties in the Lake District?
Most are in or close to the Lake District, but we also cover the wider county of Cumbria and a handful of spots just beyond it. We are always honest about exactly where each place sits, whether that is in the national park, a gateway town, on the coast or out in the Eden Valley, so you know what you are booking.
Can I bring my dog?
Many of the homes welcome dogs, though it varies from property to property. Check the individual listing and confirm the pet policy, such as how many dogs are allowed and any charge, with the booking partner before you book.
How do I suggest a property or report something that needs updating?
We would love to hear from you. Drop us a line at [email protected] if there is a home we should add, or if you spot a listing that needs putting right.
What do you do with my data?
Very little. We do not run accounts, contact forms or payments on this site, so we do not collect personal information about you through normal use. Our Privacy Policy sets out the full picture.